State Farm® Insurance Agent Juan Carlos Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Louisiana Street
July 2, 2024
"State Farm representative Albert Castaneda provided exceptional service, helping me choose the best auto insurance for my vehicle. I appreciated his patience and thorough explanations of the different policy coverages and pricing. At no point did I feel pressured, and I was able to make an informed choice for my new car's coverage."
"Thank you for taking the time to share your experience with us! I'm glad to hear Albert provided exemptional service and exceeded your expectations. We look forward to working with you. Juan C Hernandez, Agent"
Andrea Chong
January 26, 2024
"They are super helpful. I recently had to make a lot of insurance changes and Kathya was very responsive. She helped me get setup with insurance right away and provided recommendations to ensure we were protected."
"Hello Andrea, Thank you for your business; and I am glad Kathya was able to make it a smooth process. Juan Carlos Hernandez, Agent"
German Fernandez
January 17, 2024
"Great customer service,, very professional staff. Highly recommende. 👌🏽"
"Hello German, I'm happy to hear my office has provided great service and resolved your insurance needs. Please call us if you need anything else. Thank you for the 5 Stars!"
Barbara Pacheco
January 13, 2024
"Excelente servicio al cliente por parte de todo el personal en especial de Kasandra, siempre me ayuda con todas mis polizas y me da siempre las mejores opciones y el mejor precio. Cuando tuve mi accidente en Tijuana los ajustadores me ayudaron con todo y no me tuve que preocupar por nada"
"Hi Barbara, I'm happy to hear my office/Kasandra has provided excellent service and resolved your insurance needs. Please reach out if you need anything. Thank you for the 5 Star review!"
Rebecca Estrada
January 10, 2024
"Juan and his team are so knowledgable and handle all of my business policies in Oregon. The entire office is friendly and attentive, and willing to go the extra mile to take care of me and my family. I highly recommend this agency for all the experience and the kindness they bring to the table."
"Hi Rebecca, Thank you so much for taking the time to write a review. We truly appreciate you trusting us with your business and are so happy to have you as a customer in our agency family. We look forward to continuing to be of service for the coming yrs... Juan Carlos Hernandez, Agent"
Dahvia Lynch
November 27, 2023
"Great customer service! They are super responsive and always go the extra mile to get answers and get things done. We’ve had several claims and working with them has been no hassles on each."
"Hi Dahvia, Thank you so much for the kind words and review. We strive to make the process of insurance/claims flawless and beneficial to the client. I'm glad we were able to meet and exceed your needs. Juan Carlos Hernandez, Agent"
Luis Murguia
November 21, 2023
"kasandra siempre me ayuda mucho en las preguntas que tengo siempre estoy muy conforme con el servicio y siempre me da información sobre lo que necesito saber. gracias"
Florisel Solis
November 16, 2023
"Excelente servicio y atención! Llevo años con State Farm en la oficina de Juan Carlos Hernandez no los cambiaría por nada. Excelente Aseguranza para tu vehículo, contestan cualquier horario y súper rápida atención de percances en California y Tijuana. SÚPER RECOMENDADOS."
"Hola Flor, Gracias por tus amables palabras. ¡Me da gusto que mi oficina brindo un servicio extraordinario! Estamos aquí para ayudar por cualquier cosa. Juan C Hernandez, Agente"
Teresa Romero
September 28, 2023
"Excelente servicio, y excelente atencion de la srita Katia, 💯 recomendado"
"Hi Teresa, I'm glad Kathya was able to help you with your insurance needs. We appreciate the review and your business with Juan C Hernandez State Farm Agency. Thank you! "
Andrea Eyraud
September 19, 2023
"Excellent customer service!!"
"Hi Andrea, Thank you for the 5 Star review! "
Pierre Spencer
September 19, 2023
"MUCHO PLEASED WITH SERVICES, VERY EASY TO WORK WITH 😀, AND THEY TAKE CARE OF YOU SUPER A+👌 THANKS."
"Hi Pierre, Glad to hear my office was able assist. We appreciate the review and your business with Juan C Hernandez State Farm Agency. Thank you! "
Talia Gaytan
September 19, 2023
"I love the customer service They always cheerful and very positive when i call. They help you as much as possible which i appreciate very much I will continue to be with them just for this reason"
"Hello Talia, Our goal is to provide excellent service; I love to hear this! We appreciate the review and your business with Juan C Hernandez State Farm Agency. Thank you!"
Justin Vargas
September 15, 2023
"Great customer service"
"Hi Justin, Glad we were able to help you out. Thanks for the 5-star review!"
Daniel H
August 24, 2023
"Very very helpful and great service with Kasandra. 👍"
"Hello Daniel, Thank you for taking the time to review my agency and Kasandra. I'm glad she was able to help out and resolve your needs. Juan Carlos"
Juan C Lopez
July 20, 2023
"Excelente servicio, muy amables y eficientes sobre cualquier tipo de duda o accidente"
"Hola Juan, Gracias por tomarse el tiempo y darnos 5 estrellas, apreciamos su negocio! Juan Carlos Hernandez"
Cesar Garcia
July 12, 2023
"Great rates and very professional, Kathya was very responsive on all questions I had.Would recommend anybody to this StateFarm."
"Hi Cesar, I'm glad Kathya was able to assist you! Please reach out if you have any questions. Thank you for choosing Juan Carlos Hernandez State Farm Agency"
Elybeth Alcantar
May 17, 2023
"Kasandra Villegas was the most helpful agent. She answered all our questions and was extremely patient as we had several shifts in our insurance decisions. We will continue coming to see Kasandra here at State Farm!"
"Hello Elybeth, Thank you for your compliments; Kasandra is a great team member that enjoys helping our policyholders. I appreciate you taking the time to share your positive feedback with us. Thank you! Juan Carlos."
Dulce ML
April 21, 2023
"I switched to State Farm 6 years ago and it’s been a whole different experience. Juan Carlos and his team specially Kathya which is my main contact are awesome, this is the first time in my 30 years insured that I had this type of service were the reach out to find out if my needs might have change, to make sure I’m getting the best coverage for my buck, it’s like a personalized agent, they analyze different scenarios to get you the best price and coverage, I started with auto insurance, since then I have acquire life and home insurance at a competitive price with excellent coverage and customer service, they been available quickly via text or email when needed to answer and concerns."
"Hi Dulce, Thank you for such great feedback... We are grateful for Kathya and the service she was able to give you. We look forward to serving your insurance needs here at Juan Carlos Hernandez State Farm Agency. Have a great weekend!"
Luis Reyes
April 20, 2023
"Juan's office it is the best team out there!! Kasandra was able to lower the monthly cost of my vehicle insurance, affordable renters and life insurance. Thank you Statefarm!"
"Thank you, Luis! We strive to give everyone exceptional service and this review sure proves how much we care for our customers. I'm glad Kasandra was able to help out. "
Valerie Loza-Frias
April 19, 2023
"Kasandra’s customer service has been the best for years, always available to answer my questions, very knowledgeable and friendly, she’s the reason we’ve been customers for so long, thank you kasandra!! 💖"
"Hi Valerie, I'm so glad Kasandra was able to assist you. We sure love doing what we do and whom we serve. Please reach out with any questions and thank you for choosing Juan Carlos Hernandez State Farm Agency."
Jazmin Lara
April 13, 2023
"Great experience with Kassandra, always available to help. Very good customer service!"
"Thank you, Jazmin! I'm happy Kasandra was able to assist. We appreciate this review and your business with Juan C Hernandez State Farm Agency."
Angelica Alcala
March 13, 2023
"Me encanto el servicio, muy profesional! Gracias ☺️"
"Muchas gracias Angelica, Estamos muy contentos de poder ayudarte con tus necesidades de seguros - Juan C Hernandez State Farm Agency"
Paulina Perez
March 13, 2023
"Best insurance that cover’s in Mexico Kasandra and Juan are great always so helpful and knowledgeable."
"Hi Paulina, I'm glad to hear my team has helped out with your insurance needs. Thank you for the review."
Edgar C Peña
March 10, 2023
"Best insurance place in the world!"
"Hi Edgar, Thank you for the review. Happy to have clients like you! "
Kyara Torres
March 10, 2023
"Great customer service, Kathya is always the nicest! I have been with them for years with life, renters and car insurance policies and am very happy."
"Hi Kyara, Thank you for the review. Kathya is a fantastic asset to our team! I'm glad to hear she has helped out with your insurance needs."