State Farm® Insurance Agent Juan Carlos Hernandez

"Albert is the true king. 5 min of conversation and issue was solved elegantly, professionally, and efficiently. I honestly did not have a better service experience. I wish all the best to State Farm and Albert. We need more people like Albert."

"Great communication. It’s easy to speak with Carlos and his staff. They take care of everything."

"Muy buen servicio gracias a Alberto por su apoyo en la aseguranza y por su servicio al cliente es la major aseguranza que he tenido desde el 2016 mil gracias por su apoyo feliz año Nuevo a todos"

"I’ve had a great experience with Juan Carlos Hernandez and his team. My representative Kathya Torres is truly the best, I recommend her to anyone. I had another insurance for the last 6 years and Kathya and her customer service help me decide to switch insurance providers. She was able to help me save money, while meeting my insurance needs. She also let me know about an issue I had and to just go clarify it with the DMV and my insurance premium would be lower. Something I had already asked my previous insurance and they always said they didn’t know and were not able to help me. Thank you Kathya!"

"Kathya Torres desde el momento que me cambié de compañía a state farm ha sido de gran ayuda en todas mis pólizas, siempre está disponible con su buena actitud hacia todas mis dudas, es muy buena en lo que hace no me arrepiento de haberme cambiado a state farm , tengo un buen deal para todos mis autos al igual que póliza de vida y de hogar, muchas gracias!"

"State Farm representative Albert Castaneda provided exceptional service, helping me choose the best auto insurance for my vehicle. I appreciated his patience and thorough explanations of the different policy coverages and pricing. At no point did I feel pressured, and I was able to make an informed choice for my new car's coverage."

"They are super helpful. I recently had to make a lot of insurance changes and Kathya was very responsive. She helped me get setup with insurance right away and provided recommendations to ensure we were protected."

"Great customer service,, very professional staff. Highly recommende. 👌🏽"

"Excelente servicio al cliente por parte de todo el personal en especial de Kasandra, siempre me ayuda con todas mis polizas y me da siempre las mejores opciones y el mejor precio. Cuando tuve mi accidente en Tijuana los ajustadores me ayudaron con todo y no me tuve que preocupar por nada"

"Juan and his team are so knowledgable and handle all of my business policies in Oregon. The entire office is friendly and attentive, and willing to go the extra mile to take care of me and my family. I highly recommend this agency for all the experience and the kindness they bring to the table."

"Great customer service! They are super responsive and always go the extra mile to get answers and get things done. We’ve had several claims and working with them has been no hassles on each."

"kasandra siempre me ayuda mucho en las preguntas que tengo siempre estoy muy conforme con el servicio y siempre me da información sobre lo que necesito saber. gracias"

"Excelente servicio y atención! Llevo años con State Farm en la oficina de Juan Carlos Hernandez no los cambiaría por nada. Excelente Aseguranza para tu vehículo, contestan cualquier horario y súper rápida atención de percances en California y Tijuana. SÚPER RECOMENDADOS."

"Excelente servicio, y excelente atencion de la srita Katia, 💯 recomendado"

"Excellent customer service!!"

"MUCHO PLEASED WITH SERVICES, VERY EASY TO WORK WITH 😀, AND THEY TAKE CARE OF YOU SUPER A+👌 THANKS."

"I love the customer service They always cheerful and very positive when i call. They help you as much as possible which i appreciate very much I will continue to be with them just for this reason"

"Great customer service"

"Very very helpful and great service with Kasandra. 👍"

"Excelente servicio, muy amables y eficientes sobre cualquier tipo de duda o accidente"

"Great rates and very professional, Kathya was very responsive on all questions I had.Would recommend anybody to this StateFarm."

"Kasandra Villegas was the most helpful agent. She answered all our questions and was extremely patient as we had several shifts in our insurance decisions. We will continue coming to see Kasandra here at State Farm!"

"I switched to State Farm 6 years ago and it’s been a whole different experience. Juan Carlos and his team specially Kathya which is my main contact are awesome, this is the first time in my 30 years insured that I had this type of service were the reach out to find out if my needs might have change, to make sure I’m getting the best coverage for my buck, it’s like a personalized agent, they analyze different scenarios to get you the best price and coverage, I started with auto insurance, since then I have acquire life and home insurance at a competitive price with excellent coverage and customer service, they been available quickly via text or email when needed to answer and concerns."

"Juan's office it is the best team out there!! Kasandra was able to lower the monthly cost of my vehicle insurance, affordable renters and life insurance. Thank you Statefarm!"

"Kasandra’s customer service has been the best for years, always available to answer my questions, very knowledgeable and friendly, she’s the reason we’ve been customers for so long, thank you kasandra!! 💖"